FAQ

Payment

What currency are the prices displayed in?

All prices are stated in Singapore Dollars (SGD)

 

What forms of payment do you accept?

Currently, we only accept payment by Credit Card.

 

How will I know my payment went through and my order has been captured?

All successful orders will be followed by a confirmation email that contains your order number within an hour of purchase. If you do not receive any confirmation email, please try placing your order again.

 

Delivery

When can I expect my order to be delivered?

Your orders will be delivered within 3-5 working days.

 

How much is your delivery fee?

The delivery fee will be calculated upon checkout based on the weight of your package.

The starting rate for delivery below 2kg is $4.50

 

Do you offer self-collection?

No, we do not offer self-collection.

 

Do you ship internationally?

No, currently we do not ship internationally.

 

What if I have not received my orders after 5 days?

Please contact us should you not receive your order within 5 days.

However, we shall not be liable for any losses, liabilities, costs, damages, charges or expenses arising out of late delivery by the courier company.

 

 

For return, refund and exchange information, please refer to our “Returns, Refund and Exchange” section.